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Business Ethics

See also our new Business and Marketing Ethics Guide.

Business Ethics Centers & Blogs

Bentley University Center for Business Ethics: includes access to the business ethics library, numerous reports, and publications of the Center, as well as links to newsletters and upcoming conferences.

See also our new Business and Marketing Ethics Guide.

Business Ethics Centers & Blogs

Bentley University Center for Business Ethics: includes access to the business ethics library, numerous reports, and publications of the Center, as well as links to newsletters and upcoming conferences.

Business Ethics Blog: a blog following major news and trends in the area of business ethics written by Chris McDonald, a professor of philosophy at St. Mary's University and a senior fellow at Duke's Kenan Institute for Ethics.

Business and Human Rights Resource Centre: a site that pr ovides hourly news and reports about companie's human rights impact worldwide - both positive and negative.

Center for Business and Ethics, Loyola Marymount

Center for Ethical Business Cultures, University of Minnesota, with many of their publications available full-text throughout the site

Ethics Resource Center: an interesting Center that publishes and produces webcasts on all aspects of business ethics and provides quite a bit of information about how to develop a company code of ethics.

Markkula Center, Santa Clara University

Zicklin Center for Business Ethics Research, Wharton School, University of Pennsylvania

Full-text Publications & Journals

Business Ethics: a European Review: published in the United Kingdom. Available through Galvin Library's online databases.

Business Ethics Magazine, also carried in print in CSEP Library. See especially their annual ranking, the "100 Best Corporate Citizens" and Business Ethics Directory.

Business Ethics Quarterly, carried in print in CSEP Library, available through Galvin Library's online databases.

Ethics Newsline, published by the Institute for Global Ethics, this site includes a digest of business ethics news worldwide.

Electronic Journal of Business Ethics and Organization Studies, full-text, international focus

International Business Ethics Review Newsletter, a newsletter with well-written, substantial articles by the International Business Ethics Institute

Journal of Business Ethics, available through Galivin Library databases

Organizational Ethics/Business Ethics, articles from the Ethics Resource Center

Surveys, Study and Data, excellent selection of current, full-text publications & white papers, from Bentley's Center for Business Ethics

Case studies

American Marketing Association Cases
Real life cases collected by AMA. Covers topics of international marketing, branding, and new products.

Arthur Anderson Business Case Studies in Business Ethics
A collection of 90 case studies developed through a project sponsored by Arthur Anderson. Developed by Carnegie Mellon University.

Business Ethics Cases, Markkula Center, Santa Clara University

Caseplace.org

Cases from BusinessEthics.ca, a Canadian business ethics site

Direct Marketing Association Ethics Case Reports
Reports of real-life cases heard by the DMA Ethics Committee

Gray Matters, is an ethics training game that Lockheed Martin used to sensitive its employees to ethical issues. Business mini cases are presented along with alternate solutions from which players can choose the best answer. Cases are from Business Ethics 5th edition by O. C. Ferrell of Colorado State University.

Institute of Business Ethics, collection of case studies.

Directories/Other sources for links

Beyond Gray Pinstripes (BGP), interesting project of the World Resources Institute and The Aspen Institute's Business and Society Program. See especially the 2001 BGP report. (2003 report coming soon). Ranking of leading programs showing significant activities incorporating environmental management--see chart here.

Business Ethics: Managing Ethics in the Workplace and Social Responsibility, by Carter MacNamara. Shortcut to his material called, "The Complete Guide to Ethics Management: A Toolkit for Managers".

Business Ethics Resources, Markkula Center, Santa Clara University

Business Week "Business Ethics", a collection of recent news stories on business ethics published in the magazine Business Week.

Ethics Officer Association, a professional network of ethics managers and business conduct officers. Has useful links under "Forum/FAQ" and "Resources/Reports"

Ethics Toolbox, Center for Business and Ethics, Loyola Marymount

UIUC Business Ethics Resources, The University of Illinois at Urbana-Champaign's Officer of the Vice Chancellor for Research has compiled a very nice annotated list of links including corporate codes of ethics, business ethics centers, and a large compilation of cases.

Whistleblowing

National Whistleblower Center, This non-profit organization provides a resources on the topic of whiestleblowing, including a “law library” of relevant cases and regulations that protect whistleblowers, a blog, as well as a online program where individuals can submit a summary of their issue and have it reviewed by a staff attorney who will get back to you with advice on how to proceed. Government

Government Accountability Project, GAP’s mission is to protect the public interest by promoting government and corporate accountability. The non-profit group offers a number of online resources for whistleblowers, as well as running the whistleblower support network, where individuals who are considering blowing the whistle are able to contact former whistleblowers to seek confidential advice and guidance.

Bibliography on teaching business and marketing ethics

Any entries marked with at (*) include case studies.

Acevedo, Alma. "Of Fallacies and Curricula: A Case of Business Ethics Teaching." Teaching Business Ethics (May 2001): 157-170.

Adams, Janet S., Claudia Harris, and Susan S. Carley. "Challenges in Teaching Business Ethics: Using Role Set Analysis of Early Career Dilemmas." Journal of Business Ethics (September 1998): 1325-1335.

Agarwal, James, and David Cruise Malloy. "An Integrated Model of Ethical Decision-Making: A Proposed Pedagogical Framework for a Marketing Ethics Curriculum." Teaching Business Ethics 6.2 (May 2002): 245-269.

*Annual Editions: Business Ethics 05/06. CSEP HF5387 .B874 2005

Baetz, Mark and Auleen Carson. "Ethical Dilemmas in Teaching About Ethical Dilemmas: Obstacle or Opportunity?." Teaching Business Ethics3.1 (1999): 1-12.

*Beauchamp, Tom L. and Norman E. Bowie. Ethical Theory and Business. 4th ed. 1993. [Ch. 7: Gathering, Concealing, and Gilding Information] CSEP HF5387 .E82 1993

Bellaver, R. F. and J. Gentry. "Teaching Business / IT Ethics." Proceedings International Symposium on Technology and Society 6-7 (July 2001): 13-18.

Abstract from Inspec: This paper describes the research and conclusions regarding adding an ethics course to a business/technology oriented masters program. The status of various codes of ethics and the incorporation of such codes into the business and academic world is discussed. Established collage ethics courses and the government propensity to regulate social change are discussed. The decision not to add the course is partially based on the fact that there are ethical themes already present in five courses that can be expanded. It is also based on a faculty, who possess years of business and technological experience. Encouraging and giving them direction on how to add their ethical experience will improve our program.

Birsch, Douglas and John H. Fielder. Ed. The Ford Pinto Case: a study in applied ethics, business and technology. Albany, NY: State University of New York Press, 1994. CSEP.HF5387.F671994

*Boatwright, John. Ethics and the Conduct of Business. 2nd ed. CSEP HF5387 .B6 1997

Brady, F. Neil. "A Systematic Approach to Teaching Ethics in Business." Journal of Business Ethics (April 1999): 309-318.

Bol, Jan Willem et al. (eds.) Readings in Marketing Ethics. Needham Heights, MA: Ginn Press, 1991. CSEP HF5387.R4 1991.

Brand, Vivienne and Roy I. Brown. "Ethical Attitudes of a Cohort of Future Professionals - Implications for the Teaching of Ethics." Teaching Business Ethics 2.4 (1998/1999): 389-410.

Brinkmann, Johannes and Ronald R. Sims. "Stakeholder-Sensitive Business Ethics Teaching." Teaching Business Ethics (May 2001): 171-193.

Brown, Kate M. "Using Role Play to Integrate Ethics into the Business Curriculum. A Financial Management Example." Journal of Business Ethics (Feb. 1994): 95-104.

Buerck, John P. "Ethics - A Curriculum Enhancement Initiative in Applied Computer Science Technology Degree Programs." Teaching Business Ethics 6.2 (May 2002): 167-178.

Carlson P.J. and F. Burke. "Lessons Learned from Ethics in the Classroom - Exploring Student Growth in Flexibility, Complexity and Comprehension." Journal of Business Ethics 17.11 (Aug. 1998): :1179-1187.

Abstract from Current Contents: This study shows the link between teaching ethics in a college setting and the evolution of student thinking about ethical dilemmas. At the beginning of the semester, students have a rigid ''black and white'' conception of ethics. By the end of the semester, they are thinking more flexibly about the responsibilities of leaders in corporate ethical dilemmas, and they are able to appreciate complex situations that influence ethical behavior. The study shows that education in ethics produces more ''enlightened'' consumers of ethics information who are able to make sound determinations about responsibility in ethical dilemmas.

Cowton, Chrstopher J. and Julian Cummins. "Teaching Business Ethics in UK Higher Education: Progress and Prospects." Teaching Business Ethics 7.1 (Feb. 2003): 37-54.

Cowton, Christopher J. and Thomas W. Dunfee. "Internationalizing the Business Ethics Curriculum: A Survey." Journal of Business Ethics (May 1995): 331-338.

DesJardins, Joseph R. and John. McCall. Contemporary Issues in Business Ethics. Belmont, CA: Wadsworth, 1990.

*DeGeorge, Richard T. Business Ethics. 4th (eds.) [Ch. 10: Marketing, Truth, & Advertising]
CSEP HF5387 .D38 1995

---. The Ethics of Information Technology and Business. [especially useful discussion on privacy issues in marketing, see Ch. 2: Marketing, Privacy, and the Protection of Personal Information]. 2003. CSEP HF5387 .D383 2003

*Donaldson, Thomas and Al Gini. Case Studies in Business Ethics. 3rd ed. [Ch. 2: Communication in Business: Truth-telling, Misinformation, and Lying.] CSEP HF 5387 .C36 1993

Felicetti, Linda and Karen Stewart. "Australian Business Majors and Their Attitudes Toward the Teaching of Business Ethics." Teaching Business Ethics 2.1 (1998): 85-92.

Fort, Timothy L. and Frances E. Zollers. "Teaching Business Ethics: Theory and Practice." Teaching Business Ethics 2.3 (1998/1999): 273-290.

Friedman, Stewart D. "Community Involvement Projects in Wharton’s MBA Curriculum." Journal of Business Ethics (Jan. 1996): 95-101.

Griseri, Paul. "Emotion and Cognition in Business Ethics Teaching." Teaching Business Ethics 6.3 (May 2002): 371-391.

Greenberg M. and L. Goldberg. "Ethical Challenges to Risk Scientists--an Exploratory Analysis of Survey Data." Science Technology and Human Values 19.2 (Spring 1994): 223-241.

Abstract from Current Contents: Surveys of almost 1,500 members of three professional societies that do risk analysis (e.g. environmental economics, epidemiology, exposure assessment, industrial hygiene, toxicology) found that 3 in 10 respondents had observed a biased research design, 2 in 10 had observed plagiarism, and 1 in 10 observed data fabrication or falsification. Respondents with many years in risk analysis, business consultants, and industrial hygienists reported the greatest prevalence of misconduct. These respondents perceived poor science, economic implications of the research, and lack of training in ethics as causes of misconduct They supported the teaching of ethics but the vast majority did not support government auditing of their work.

*Hartman, Laura Pincus. Perspectives in Business Ethics. 1998. [lots of cases, see esp. Ch. 9: Ethics and Sales/Marketing: The Value of Truth?] CSEP HF5387 .H3744 1998

*Harwood, Sterling. Business as Ethical and Business as Usual: Text, Readings and Cases. 1996. [Section B: Marketing and Morality] CSEP HF5387 .H377 1996

Higginson, Richard and Geoff Moore. "Using a Computerized Game in Teaching Business Ethics." Business Ethics - A European Review (July 1994): 160-164.

Jackson, Jennifer. "Coping With Scepticism: About the Philosopher's Role in Teaching Ethical Business." Business Ethics - A European Review (1994): 171-173.

Jones, Donald G. (ed). Doing Ethics in Business: New Ventures in Management Development. 1982. [Ch. 9: Government Regulation vs. Self-Regulation of Marketing Ethics: A Cost-Benefit Approach”] CSEP.HF5387.D64 1982

Jones, Gwen E. And Richard N. Ottaway. "The Effectiveness of Corporate Ethics On-site Visits for Teaching Business Ethics." Teaching Business Ethics (May 2001): 141-156.

Kidwell, Linda Achey. "Student Honor Codes as a Tool for Teaching Professional Ethics." Journal of Business Ethics (January 2001): 45-49.

*Kline, John. Ethics for International Business. [lots of global business ethics cases]
CSEP HF5387 .K578 2005

Kotler, Philip, Ned Roberto and Nancy Lee. Social Marketing: improving the quality of life. Thousand Oaks, CA: Sage Publications, 2002. 2nd ed. (available though I-Share catalog)

Lampe, Marc. "Increasing Effectiveness in Teaching Ethics to Undergraduate Business Students." Teaching Business Ethics 1.1 (1997): 3-19.

Laczniak, Gene R. and Patrick E. Murphy (eds). Marketing Ethics: Guidelines for Managers.
DTC Stacks HF5415.122.M42 1985

Maclagan, Patrick. "Reflections on the Integration of Ethics Teaching into a British Undergraduate Management Degree Programme." Teaching Business Ethics 6.3 (May 2002): 297-318.

Macfarlane, Bruce. "Tales from the Front-Line: Examining Ethics Curriculum Design: Examining the Potential of Critical Incident Vignettes." Teaching Business Ethics 7.1 (Feb. 2003): 55-67.

Murphy, Patrick E. et al. Ethical Marketing. Upper Saddle River, N.J. Pearson Prentice Hall, 2005. (Available through I-Share Catalogue)

*Newton, Lisa H. and David P. Schmidt. Wake-up Calls: Classic Cases in Business Ethics. 2nd ed. CSEP HF5387 .N48 2004

Owens, Derek. "From the Business Ethics Course to the Sustainable Curriculum." Business and Society (June 1998): 1765-1777.

Paul, Karen and Peter Dobkin Hall. "The Influence of the JDR 3rd Fund on Business and Society: Incorporating Corporate Social Responsibility in the Business Curriculum." Journal of Business Ethics (September 1995): 769-779.

Rossouw, G.J. "Three Approaches to Teaching Business Ethics." Teaching Business Ethics 6.4 (Nov. 2002): 411-433.

Sanyal, Rajib N. "An Experiential Approach to Teaching Ethics in International Business." Teaching Business Ethics (May 2000): 137-149.

Sims, Randi L. "Teaching Business Ethics: A Case Study of Ethics Across the Curriculum Policy." Teaching Business Ethics (November 2000): 437-443.

Sims, Ronald R. "Business Ethics Teaching for Effective Learning." Teaching Business Ethics 6.4 (Nov. 2002): 393-410.

Sims, Ronald R. and Johannes Brinkmann. "Business Ethics Curriculum Design: Suggestions and Illustrations." Teaching Business Ethics 7.1 (Feb. 2003): 69-86.

Spence, Laura J. and David Wadsworth. "Using an Electronic Bulletin Board in Teaching Business Ethics: En Route to a Virtual Agora." Teaching Business Ethics 6.3 (May 2002): 335-354.

Stewart, Daren, Linda Felicetti and Scott Kuehn. "The Attitudes of Business Majors Toward The Teaching of Business Ethics." Journal of Business Ethics (August 1996): 913-918.

Trezise, Edward. "Practical Reflections on Teaching Business Ethics to Undergraduates." Business Ethics - A European Review (July 1994): 180.

Some of these citations have been excerpted from the "Bibliography of Business Ethics Articles", by Georges Enderle, Donna Kamm and Allie Wilkie. Articles published from 1992 to June 2003.

Videos on Business Ethics held in CSEP Library:

1. A Matter of Judgment Ethics Resource Center
1/2 in. (1986)

2. Anatomy of a Corporate Takeover *
Ethics in America (1989), No.5
(60 minutes) 1/2 in.

3. Public Trust, Private Interests *
Ethics in America (1989), No.3

4. The Second Annual James A. Waters Boston College
Colloquium on Ethics in Practice The Wallace E. Carroll
The Manager: Character, Agent, & School of Management
Moral Actor Chestnut Hill, MA 02167
1/2 in. (1991) Vol. 1 of 2

5. The Second Annual James A. Waters Boston College
Colloquium on Ethics in Practice The Wallace E. Carroll
The Manager: Character, Agent, & School of Management
Moral Actor Chestnut Hill, MA 02167
1/2 in. (1991) Vol. 2 of 2

6. Ethics and Business Professionals GPN
#7 in series: Ethical Issues in Prof. Life P.O. Box 80669
29 mins. (1992) Lincoln, NE 68501-0669

7. Ethics and Accounting Professionals GPN
#11 in series: Ethical Issues in Prof. Life P.O. Box 80669
29 mins. (1992) Lincoln, NE 68501-0669

8. Ethics and Financial Professionals GPN
#12 in series: Ethical Issues in Prof. Life P.O. Box 80669
29 mins. (1992) Lincoln, NE 68501-0669

See also Web Credibility and Citing Online Sources for help evaluating web pages and citing sources found on the Internet.

Last modified July 19, 2009.

Marketing Ethics Resources

See also resources for Business Ethics.

Marketing Associations and Information Centers:

American Marketing Association
This is the main association for professionals involved in the field of marketing. Site includes the AMA code of ethics, educational resources for marketing ethics, and a handful of cases. For more resources see AMA’s Legal and Ethical Aspects of Marketing page.

Canadian Marketing Association
Largest marketing association in Canada. Includes cases, CMA’s code of ethics, a number of publications, and resources for marketing education.

Federal Trade Commission News
The Federal Trade Commission maintains a newsroom for consumers and businesses with summaries of the FTC's latest reports and actions. This is a great place to look for new cases in business and marketing ethics.

National Consumers League's Fraud Information Center
While this organization covers all forms of Internet and telemarketing fraud, it does include a number of good statistics and information about recent advertising scams. A good starting point for topics on false advertising.

Social Marketing Institute
This institute uses commercial marketing concepts and tools in programs designed to influence individuals’ behavior to improve their well being and that of society. Web site shows examples of social marketing and includes a number of papers written by members of the institute.

Word of Mouth Marketing Association
An association of corporations using word-of mouth advertising techniques. Page includes their Code of Ethics, Fundamental Principles, press releases, and a background paper on word of mouth marketing.

Cases:

American Marketing Association Cases
Real life cases collected by AMA. Covers topics of international marketing, branding, and new products.

Arthur Anderson Business Case Studies in Business Ethics
A collection of 90 case studies developed through a project sponsored by Arthur Anderson. Developed by Carnegie Mellon University.

BusinessEthics.ca list of Business Ethics Cases
A list of links to sites containing cases.

Direct Marketing Association Ethics Case Reports
Reports of real-life cases heard by the DMA Ethics Committee

Codes of Ethics

American Marketing Association Code of Ethics

Better Business Bureau Code of Ethics for Advertising

Business Marketing Association Code of Ethics

Canadian Marketing Association Code of Ethics

Council of American Survey Research Organizations (CASRO) CASRO Code of Standards and Ethics for Survey Research

Direct Marketing Association's Ethical Guidelines

Direct Selling Association's Code of Ethics

Journals

This is a selection of scholarly and trade journals, good for skimming through and finding topics, or finding general articles about ethics in marketing. For more journals, search through the Galvin Journal Holdings either for a specific journal title, or do a keyword search using "marketing," "ethics," "consumer psychology," or "consumer behavior." You can also skim thorough the A-Z list of journals available online.

Advertising Age, trade publication. Available through Galvin Journals Online.

Business Ethics, trade publication. CSEP holdings, Jan/Feb. 1997 (Vol. 11, No. 1)-present. Also through Galvin Journals Online.

Business Ethics Quarterly, academic journal. CSEP holdings, Jan 1991 (Vol. 1 No. 1-Spring/Summer 2004. Also through Galvin Journals Online .

Business & Professional Ethics Journal, academic journal. CSEP holdings, Fall 1981 (Vol. 1 No. 1&2) –Spring/Summer 2004 (Vol. 23, No. 1&2) Summer 2003 ( Vol. 11, No. 2)

Electronic Journal of Business Ethics and Organization Studies, academic journal. Full-text archive from 1996-present

Journal of Business Ethics, academic journal. Full-text at SpringerLink.or through Galvin Journals Online.

Journal of Consumer Behavior, academic journal. Available through Galvin Journals Online

Journal of Consumer Psychology, academic journal. Available through Galvin Journals Online

Journal of Marketing, Highly academic journal, publishes doctoral dissertations. Useful for articles on highly specific topics rather then general topics on marketing and ethics. Published by American Marketing Association, available through Galvin Journals Online

Journal of Mass Media Ethics, academic journal. CSEP Holdings, Fall/Winter 1986 (Vol. 1, No. 1)— also available through Galvin Journals Online

Journal of Public Policy and Marketing, academic journal. Published by the American Marketing Association, available through Galvin Journals Online

Marketing Magazine, trade publication. Available through Galvin Journals Online

Professional Ethics, academic journal. CSEP holdings, Spring/Summer 1992 (Vol. 1 No. 1)-Summer 2003 (Vol. 11, No. 2)

Databases:

Galvin Library subscribes to a number of databases that can be useful in researching topics in marketing ethics. Oftentimes, a keyword search will turn up a number of helpful articles from academic journals, trade publications, and business periodicals.

Business Source Premier is a database of academic journals such as Business Ethics , trade publications such as the Journal of Marketing and Public Policy, country and industry reports, company profiles, and market research reports. Has advanced search capabilities and offers full-text for most articles.

JSTOR-The Scholarly Journal Archive covers a number of disciplines, including business, law, psychology, and public policy. Articles come mostly from academic journals such as the Journal of Consumer Research and the Journal of Consumer Psychology. Searches in this database will pull up articles in business and related disciplines.

Philosopher's Index is a collection of citations of philosophy articles. Contains many citations of articles discussing philosophical and ethical theories at work in many disciplines and situations, including issues of marketing ethics. Database marks which journal articles are held by IIT libraries.

Project Muse is a database of scholarly articles on from the humanities and social sciences. This database holds articles from a number of philosophy journals that often have articles relating to business and marketing ethics. Full-text provided by Paul V. Galvin Library

Last Updated February 24, 2012