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Failure
| Title | Failure |
| Publication Type | Case Study |
| Year of Publication | 2000 |
| Authors | Harris, Charles E., Pritchard Michael S., and Rabins Michael J. |
| Publisher | Wadsworth |
| Publication Language | eng |
| Keywords | Acknowledging , Engineer/Client Relationships , ENGINEERING , HONESTY , product , quality |
| Abstract | When XYZ company returns a failed piece of equiptment to R&M machinery, it becomes apparent to Walt Winters that the problem was probably caused by R&M not property testing out the equipment, and that it failed because of internal problem. Instead of admitting to the mistake, R&M tells XYZ they will replace the equipment for free because they have been such a good customer over the years. |
| Notes | Case from Harris, Charles, Michael Pritchard and Michael Rabins. Engineering Ethics: Concepts and Cases. Belmont, CA: Wadsworth Publishing Company, 2000. Available from the Wadsworth website. |
| URL | Click here for the document |
| Abbreviated Case Name | Failure |
