Strategies to Prevent and Reduce Conflict in College Classrooms

Faculty members are often unprepared to effectively handle classroom conflict, which may be distressing and disruptive. A range of techniques are presented that faculty can use to help prevent the development of negative emotions and conflict in their classes. Recommendations include communicating warmth and sensitivity toward students by remaining enthusiastic and available, establishing a shared course framework by determining course objectives and seeking students' input and helping students develop relationships in class through interactive teaching.