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Owing to a Failure
| Title | Owing to a Failure |
| Publication Type | Case Study |
| Year of Publication | 2010 |
| Publisher | National Academy of Engineering, Online Ethics Center |
| Publication Language | eng |
| Abstract | Norm Nash represented R&M's "official position": the piece of equipment is all right. However, during the course of the meeting it becomes apparent to Walt Winters that the problem has to be R&M's. Should Walt say anything about this in the presence of the customer, or should he wait until after the meeting to discuss this with Norm Nash? |
| URL | Click here for the document |
