Building bridges – identifying generational communication characteristics to facilitate engineering collaboration and knowledge transfer across field-practicing engineers

TitleBuilding bridges – identifying generational communication characteristics to facilitate engineering collaboration and knowledge transfer across field-practicing engineers
Publication TypeJournal Article
Year of Publication2012
AuthorsPilotte, M, Evangelou, D
JournalEngineering Studies
Volume4
Pagination79-99
Date Published2012/04/01
Publication Languageeng
ISBN Number1937-8629
AbstractAs engineers of the Baby Boom generation retire from their career posts, novice engineers are entering the workplace. Workforce transformation and loss of strategic corporate knowledge underscore the need to generate understanding regarding engineering norms aiding or impeding knowledge transfer. While research exists regarding how Millennials learn, utilize technology for learning, and engage in social learning, no research exists utilizing generational categories as a means for analyzing behaviors that might support knowledge transfer .Using quantitative action research, this exploratory study investigates themes of engineering culture, communication, and generational norms. It begins by soliciting viewpoints of Baby Boom and Millennial engineers, comparing each generations' communication preferences. Findings suggest that while communication differences do exist between the two engineering generations, similarities also abound. This paper discusses how revealing understanding and leveraging the generational communication similarities can be one means for fostering knowledge sharing within the culture of practicing engineers.
URLhttp://dx.doi.org/10.1080/19378629.2011.653976
DOI10.1080/19378629.2011.653976

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