United Technologies Corporation: Running a Global Ethics and Compliance Program

TitleUnited Technologies Corporation: Running a Global Ethics and Compliance Program
Publication TypeCase Study
Year of Publication2005
AuthorsStewart, LA
Corporate AuthorsBusiness Roundtable Institute for Corporate Ethics,
Date Published13 p.
PublisherBusiness Roundtable Institute for Corporate Ethics
Publication Languageeng
Keywordsbusiness , BUSINESS ethics
AbstractIn July 2003, Pat Gnazzo, vice president of Business Practices for United Technologies Corporation (UTC), sat at his desk in the company’s Hartford, Connecticut, headquarters considering the challenge of integrating 46,000 new employees into UTC’s global ethics and compliance program from the recently acquired Chubb plc, a United Kingdom-based leader in security and fire protection services. Although Gnazzo had faced many difficult issues since he had taken over business practices programs for UTC in 1995, this challenge was unique. Simultaneously integrating this volume of employees—who were situated in a variety of different cultures across the globe—would be a monumental task, especially since Chubb’s ethics and compliance priorities were not on the level of UTC’s. Gnazzo wondered where he should start. The case looks at the history of regulation and business ethics in defense industry, the development of the UTC Ethics program, and how this history will influence efforts to try and bring the 46,000 new employees into UTC's ethics program.
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