<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><rec-number>5397</rec-number><ref-type>Journal Article</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Ridkin, W. D.</style></author><author><style face="normal" font="default" size="100%">Martin, B.</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Negotiating expert status: who gets taken seriously</style></title><secondary-title><style face="normal" font="default" size="100%">Technology and Society Magazine, IEEE</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">authority</style></keyword><keyword><style  face="normal" font="default" size="100%">COMMUNICATION</style></keyword><keyword><style  face="normal" font="default" size="100%">conversation</style></keyword><keyword><style  face="normal" font="default" size="100%">debate</style></keyword><keyword><style  face="normal" font="default" size="100%">Expert</style></keyword><keyword><style  face="normal" font="default" size="100%">LISTENING</style></keyword><keyword><style  face="normal" font="default" size="100%">negotiation</style></keyword><keyword><style  face="normal" font="default" size="100%">nontechnical</style></keyword><keyword><style  face="normal" font="default" size="100%">presentation</style></keyword><keyword><style  face="normal" font="default" size="100%">professional</style></keyword><keyword><style  face="normal" font="default" size="100%">PUBLIC</style></keyword><keyword><style  face="normal" font="default" size="100%">SOCIAL</style></keyword><keyword><style  face="normal" font="default" size="100%">specialists</style></keyword><keyword><style  face="normal" font="default" size="100%">technical</style></keyword><keyword><style  face="normal" font="default" size="100%">topics</style></keyword></keywords><taxonomies><taxonomy><style  face="normal" font="default" size="100%">Professional Responsibility</style></taxonomy><taxonomy><style  face="normal" font="default" size="100%">Collaboration</style></taxonomy><taxonomy><style  face="normal" font="default" size="100%">Engineering </style></taxonomy><taxonomy><style  face="normal" font="default" size="100%">Electrical Engineering </style></taxonomy></taxonomies><pubtype><style  face="normal" font="default" size="100%">Journal Article</style></pubtype><audience-level><style  face="normal" font="default" size="100%">ug</style></audience-level><dates><year><style  face="normal" font="default" size="100%">1997</style></year></dates><volume><style face="normal" font="default" size="100%">16</style></volume><pages><style face="normal" font="default" size="100%">30-39</style></pages><issn><style face="normal" font="default" size="100%">02780097</style></issn><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">A lay person may listen puzzled as a specialist in a public hearing discusses a technical point. Similarly, a challenging question from a technically knowledgeable member of the audience may be difficult to fathom. Failure to understand what a speaker discusses-despite one's interest in a topic-can cause frustration, anger and despair. It makes a listener wonder why they are there trying to engage, and why technical specialists persist in such a style of presentation. Breakdowns in communication between technical and nontechnical people are linked to the concept of “expert”. This link involves the process of the “negotiation of expert status”; this refers to the social construction of the role of the “expert” by the participants in a conversation. The term “negotiation” refers to the sometimes subtle and sometimes overtly contentious nature of a debate about who deserves to be listened to as a voice of authority on a particular topic.</style></abstract><doi><style face="normal" font="default" size="100%">10.1109/44.584649  </style></doi><issue><style face="normal" font="default" size="100%">1</style></issue></record></records></xml>