CODE OF ETHICS OF THE DIRECT SELLING ASSOCIATION
Adopted June 15, 1970. As Amended by Board of Directors through March 9, 1981
Preamble
The Direct Selling Association, recognizing the compaines engaged in direct selling assume certain responsibliities toward consumers arising out of the personal-contact method of distribution of their products and services, hereby sets forth the basic fair and ethical principles and practices to which member companies of the assocation will continue to adhere in the conduct of their business.
A. CODE OF CONDUCT
1. Deceptive or Unlawful consumer Practices
No member company of the Association shall engage in any deceptive or unlawful consumer practice
2. Products or Services
The offer of products or services for sale by member companies of the Association shall be accurate and truthful as to proce, grade, quality, make, value performance, quantity, currency of model, and availability.
3. Terms of Sale
A written order or receipt shall be dilivered to the customer at the timel of sale, which sets forth in language that is clear and free of ambiguity:
A. All the terms and conditions of sale, with specification fo the total amount the customer will be required to pay, including all interest, service chares and fees, and other costs and expenses as required by federal and state law; B.the name and address of the salesperson or the member firm represented.
4.Warranties and Guarantees
The terms of any warranty or guarantee offered by the seller in connection with the sale shall be furnished to the buyer in a manner that fully conforms to federal and state warranty and guarantee laws and regulations. The manufacturer, distrubutor and/or seller shall fully and promptly perform in accordance with the terms of all warranties and gurarantees offered to consumers.
